Building Skills and Confidence Together

Empowering Your Independence: Positive Support and Growing Your Skills

When it comes to managing tricky behaviors, we believe in a kind, evidence-based approach that always respects your choices. Our goal is to help you grow and feel more in control of your life while moving away from any restrictive practices.

The heart of Positive Behaviour Support (PBS)

Our approach rests on four core operational standards designed to deliver sustainable results for participants across Victoria:

1. Environmental Adjustments (Making Life Easier)

Sensory overload, unexpected routine changes, or crowded environments can create unnecessary stress. We examine your daily surroundings and routines to identify trigger points. Simple adjustments such as creating quiet spaces, establishing visual daily schedules, or altering sensory lighting help reduce frustration before it builds up.

2. Developing Alternative Skills (Learning New Ways)

Behavior is a form of communication. When individuals lack the tools to express frustration, pain, or overwhelm, behaviors of concern can manifest. We work alongside you to introduce replacement behaviors, functional communication tools (including assistive technology or PECS cards), and emotional regulation techniques that allow you to express your needs clearly and safely.

3. Upholding Human Rights (Focusing on Freedom)

Peacock Support Services operates strictly under the guidelines of the NDIS Quality and Safeguards Commission (Module 2A – Implementing Behaviour Support Plans). Restrictive practices are only ever considered as an absolute last resort to prevent harm, and must be legally authorized. Our primary objective is always the systematic reduction and complete elimination of restrictive interventions.

4. Meaningful Community Integration (Getting Involved)

True capacity building happens out in the real world. We assist you in stepping into the community with confidence:

Whether that means participating in group social programs, learning to navigate public transport, building employment readiness skills, or enjoying recreational activities.

How we support you and your family

• A team that knows you: Every support worker who joins your team gets specific training so they understand exactly how to support you best.
• Understanding the “why”: By keeping track of what works and what doesn’t, we can keep refining your plan to make sure it’s truly helpful.
• Working together: We believe in staying connected. Frequent catch-ups with you, your family, and your practitioners keep everyone on the same page.
• Building Skills and Confidence Together – Peacock Support Services NDIS

Finding Joy and Connection in Group Activities

Building social skills and capacity doesn’t have to be clinical; it should be fun! Joining group programs provides a safe, welcoming environment to practice interpersonal communication, make genuine friendships, and try new hobbies.

At Peacock Support Services, our group and centre-based activities are shaped entirely by participant feedback and interests:

• Creative Arts & Cooking: Express yourself through painting, music, or learning how to prepare healthy meals independently.
• Health & Active Living: Build physical confidence through gentle sports, walking groups, or movement sessions.
• Life Skills Workshops: Practice handling money, using computers, or shopping independently in local Melbourne community hubs.

How PBS Funding Works in Your NDIS Plan

Behavior support implementation is funded through two main categories in your NDIS plan:

1. Capacity Building – Improved Relationships: Covers the assessment and creation of your formal Behaviour Support Plan by a registered practitioner.
2. Core Supports – Assistance with Daily Life / Social Access: Covers the direct implementation of your plan by trained Peacock Support Services staff during home care or community outings.

Ready to Build Your Tailored Support Plan?