Who We Are?
At Peacock Support Services, we aim to provide support in all stages of life for people with different abilities. We work with the broader community to bring about positive changes for individuals and society. We recognise that all people have the right to equal opportunities and justice and can participate fully within their communities regardless of their disabilities.
We understand the importance of personalised support, and that’s why we work closely with each of our clients to create individualised plans that meet their unique needs and goals. Our team of experienced and compassionate support workers is dedicated to helping our clients achieve their full potential and lead meaningful lives.
Our Services
Every step, every achievement, every moment of perseverance is a reminder that ability is limitless when fueled by belief and support.
Our Clients Stories
Frequently Asked Questions
Your go-to resource for quick answers to commonly asked questions. Whether you’re new here or need clarification on specific topics, this page aims to provide straightforward solutions and explanations.
What services do you provide under the NDIS?
We offer a wide range of NDIS disability support services tailored to your needs, including Personal Care, Social & Community Participation, Domestic Assistance, Meal Preparation, Home & Garden Maintenance, Short Term Accommodation (Respite), Support Coordination, Psychosocial Recovery Coaching, and Employment Support.
Our goal is to help you live safely, independently, and confidently in your own home and community.
Can I choose my support worker and customise my supports?
Yes, absolutely. We believe in participant choice and control. You can select support workers based on your preferences such as gender, language, cultural background, and availability.
Your supports are fully customisable and can be tailored to your goals, daily routine, and level of independence—with options for one-on-one care, group activities, flexible hours, and weekend or after-hours support.
Are your services covered by NDIS funding?
Yes. Most of our supports are funded under NDIS Core Supports and Capacity Building, including Assistance with Daily Living, Social & Community Participation, Support Coordination, Psychosocial Recovery, and Employment-related supports.
If you’re unsure what your plan covers, we can help you understand your NDIS funding and show you how to use it effectively to reach your goals.
How do I book your services or get started?
Getting started is simple:
• Contact us by phone, email, or through our online enquiry/referral form.
• We arrange a friendly consultation to understand your needs and NDIS goals.
• Together, we create a personalised support plan and Service Agreement.
• Once everything is agreed, we schedule your services and start as soon as possible, depending on your plan and preferences.
What makes your support different from other providers?
We focus on personalised, respectful, and goal-based support—not just basic care.
What makes us different:
• Consistent and trusted support workers
• Flexible scheduling, including weekends and after hours
• Culturally respectful and participant-focused care
• Local team with quick response times
• Supports that build skills, independence, and confidence
We take the time to listen, plan properly, and deliver services with dignity, compassion, and reliability.
Read Our Blogs
NDIS Resources
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Complete a Module
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National Hand Hygiene Initiative – NHHI | Australian Commission on Safety and Quality in Health Care
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National Hand Hygiene Initiative Learning Management System
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Manual Handling: Resources | education.vic.gov.au
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Manual Handling for Disability Support Workers
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Free Online Health and Medicine Courses | Alison
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Manual handling basics | WorkSafe Victoria
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Manual Handling Awareness – St John Ambulance National Online Shop